Toddler Sense Terms & Conditions and Policies
Welcome to Toddler Sense!
I am delighted that you are interested in our award-winning programme.
How to book: To book a place for your child, please click on the BOOK NOW option (above). If you make any mistakes, have difficulties logging in or cannot remember your password, please do get in touch as I am always happy to help (contact details below).
Booking a 5-week term. Please register by selecting the book now option above. You will then need to send an email to me (Katie Hayes) requesting that you would like to join us for a 5-week term. I will then add you to our 5-week term register.
Sibling discount: Please register both children by selecting the BOOK NOW option above. The system will not discount your booking however the discount still applies. The cost for 2 children (sibling, twins) works out as: Pay full price for the 1st child and 1/2 price for the 2nd.
We accept, cheques and BACS Payments.
BACS: please make payment to Toddler Sense. Account Number: 480 64 668
Sort code: 30 97 41
Payment Terms & Conditions: All payments will need to be received within 24 hrs,
failure to do so may result in your booking becoming invalid and passed on to another.
Please include your child's full name on the transaction and email Katie Hayes
(email@example.com) once payment has been made.
Cheque: Please make cheques payable to Toddler Sense and post to: 70 Queen Alexandra Road, Salisbury SP2 9JZ
Payment Terms & Conditions: Once you place your booking, please notify Katie Hayes that you wish to pay by cheque. Please include your child's name on the reverse side of the cheque. All cheque payments incur a bank processing fee of £1.00 (please add this to your total).
Refunds/Cancellations of classes:
Toddler Sense has the right to cancel classes without refund in exceptional circumstances beyond their control (fire, flood, vehicle breakdown, serious illness, treacherous snow etc.) but if possible will run a catch up class
at an alternative time, however, this is not guaranteed.
Once payment has been received places are secured.
Once a term has started all places are non-refundable. Toddler Sense is under no obligation to refund or transfer your money in the event that you are unable to attend part of or the entire course.
If you know in advance that you are going to miss sessions due to holiday etc. Then you may prefer to sign up to our 5-week flexible term instead (please see details at the top of the page).
10-week term: We regret that we are unable to offer an alternative for missed lessons.
You are however welcome to offer your place to a friend as a gift. If you are wanting to offer your place to another please notify me as soon as possible so that I can amend my registers.
Snow Policy: Toddler Sense will endeavour to run classes during bad weather e.g. treacherous snow conditions. However, should classes need to be cancelled you will be notified as soon as possible via our Facebook page and via email.
Data Protection: The information on registration form contains personal data. Toddler Sense will record, process and keep your personal information secure in accordance with the Data Protection Act 1998. Information will not be passed/sent out to a third party.
Confidentiality: Toddler Sense prides itself on creating original and unique ideas to ensure and deliver a top quality service. Certain content and information provided throughout our classes are copy written and under ownership of Toddler Sense. Toddler Sense grants you a limited, personal, licence to use ideas for home use only. Toddler Sense kindly asks customers not to copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Toddler Sense materials in any manner such as use of ideas in a public place, promotional event without permission from the copyright holders.
Illness: Parents are asked to keep their child at home if they have a serious infection and to inform the setting as to the nature of the infection so that other parents can be alerted.
Please keep your child at home if he/she:
•Has a fever or has had one in the previous 24 hours
•Has had an upset stomach or diarrhoea in the previous 24 hours
•Has discharging eyes
•Has symptoms of a possible communicable diseases such as:
•Hand, foot and mouth disease
Equal Opportunities: Toddler Sense works in accordance with all relevant legislation, to provide equality of opportunity for all children and families and take positive action to eliminate discrimination in all areas of their work, including:
•Disability Discrimination Act 1995, 2005
•Race Relations Act 1976 + Amendment 2000
•Sex Discrimination Act 1986
•Children Act 1989, 2004
•Special Educational Needs and Disabilities Act 2001
•The Equality Act 2006, 2010
Health and Safety: The health and safety of children and parents in our classes is of paramount importance. We adhere to strict health and safety guidelines and make sure that every aspect of care is delivered to the highest possible standard. We also make sure :
•An extensive annual risk assessment is carried out to identify aspects of the environment that need to be checked on a regular basis. These form the basis of the daily risk assessment, which is completed by the class teacher before the start of each session, ensuring that hazards to parents and babies are kept to a minimum.
•Toys and equipment are cleaned and checked each time they are used and damaged toys and equipment are immediately removed for repair or disposal, as appropriate
•The premises are hygienic – following the requirements of the Health and Hygiene Policy.
•A register of children, staff and other adults is taken at the start of each session.
Class Leader: Katie Hayes (main contact for all enquires).